Belgian national flag carrier, operating the Brussels hub in the capital of the European Union.
Mr Erik Follet, Chief Commmercial Officer |
TURN AROUND TIMES
Year: | 2005 |
Project Objective: | Objectivation of the discussion on turn times and their correlation with on-time performamnce and staff workload. |
Project Content: |
Process mapping of the entire
ground time process between arrival and departure of an aircraft.
|
Results: |
Broad awareness that short turnarounds are
feasible as they had been applied on large scale during test phase, even down to as little as 12
minutes.
|
GROUND TIME POLICY
Year: | 1999 |
Project Objective: | Comparison of capacity reserves in Sabena with effective needs in order to assess possibilities to improve efficiency. |
Project Content: | Evaluation of maintenance planning, effects of operational reserves on schedule completion, planning of pilot trainings, long term fleet transition planning, etc. |
Results: |
Adjustment of standards for operational reserve
capacity, streamlining of maintenance planning, harmonization with production planning and fleet
transition program.
|
EUROPEAN LIBERALIZATION
Year: | 1998 |
Project Objective: | Exploration of the opportunities of liberalization of the European aviation market for the complete SAir Group. |
Project Content: |
City presence analysis, defining
the needs for the SAir Group to make its commercial position sustainable in all active sales
regions.
|
Results: | Concrete plan for development of a second hub in Europe. |
HI-SPEED RAIL COMPETITION
Year: | 1996 |
Project Objective: | Assessment of the possible impact of new high-speed rail links between Brussels and London on Sabena's production; what is the best answer to this development? |
Project Content: | Identification of critical sales motivations for travellers. Comparison of the Sabena product with the new competition based on these requirements. Identification of needed adjustments in the ground product and schedules. |
Results: | Adjusted schedule to focus on sustainable strengths. Recommendation to strive for a no-frills terminal in coordination with airport authorities. |
INTEGRATION OF SCANDINAVIA IN THE HUB
Year: | 1994 |
Project Objective: | Trade-offs for Scandinavia schedules after fundamental change in hub strategy. |
Project Content: | Competitive analysis on local markets with sales teams of the regions involved. Profitability analysis of all available alternatives. Joint evaluation of options. |
Results: | Recommendation on new schedules for routes concerned. Shared support by all parties involved. Schedules successfully implemented. |